Typically, new business start-ups are renowned for flying by the seat of their pants and getting bogged down with generating lots of great ideas that they don’t have the time and resources to execute well. The result being that the web design is an area that is often undercooked.

From a marketing perspective however, the most important area they need to focus on is their website. As their website is going to be the foundation for all of their marketing activity, it’s essential that they invest time in creating a dynamic website that’s easy to navigate and inspires browsers to take action. After all, their website is really the “online face” of their business.


If you’re a start-up, here’s 5 principles you need to follow when building your website:

    1. Keep your messaging simple and clear. As a start-up you don’t generally have any brand recognition or reputation so you literally have as little as 5-10 seconds to create the right impression and communicate your company’s point of difference in a compelling way.
    2. Use strong, purposeful calls to action. You need to make sure that when a visitor lands on your website you encourage them to take action — whether it’s leaving their contact details, downloading an eBook, etc.
    3. Clear product / service offering. Clarity is king! It’s really important that you clearly communicate what your product or service does. A good way to do this is to think about what the customer’s problem is and how your product or service solves it for them.
    4. Trust factor. You only have 5-10 seconds to build trust with browsers on your website, so you need to create visual clues that do this — logos of clients you have worked with, publications you have been featured in, and security certificates or certifications.
    5. Show don’t tell. Where possible, tell your story using videos, diagrams, and appropriate images. Not only are visuals more emotionally engaging, they are also more immediate and help browsers understand your company’s unique story quickly.


Conclusion: Creating a great web design and user experience can very quickly fall to the bottom of a start-ups priorities list, but don’t underestimate the value that it can bring to your fledgling business.